Mobile Terms of Service

Tritan BP LTD — Last updated 3 September 2026

1. Who we are

This text message service is operated by Tritan BP LTD, registered in England and Wales, company number 16185738, registered office 39 Cardiff Road, Llandaff, Cardiff, CF5 2DP. You can contact us at support@tritanbp.co.uk or on 01274 051363.

2. What the service is

If you opt in, we may send you text messages about our products, promotions, new ranges, and reminders about items left in your basket.

3. How you opted in

You gave us your mobile number and agreed to receive marketing texts — through a sign-up form on our website, at checkout, or by telling us directly. We keep a record of when you consented and what you were shown at the time.

4. Our legal basis

We send these messages on the basis of your consent, under regulation 22 of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and Article 6(1)(a) of the UK GDPR.

5. How often we message

Message frequency varies with what we have on. We do not send on a fixed schedule, and we aim not to message outside 9am–8pm.

6. What it costs

• We do not charge you to receive our messages.
• Receiving a text is free on UK networks.
• If you reply — including to opt out — your network's standard message rate applies to that reply. We take no part of it.

7. Stopping the messages

You can opt out at any time, by any of these:

• Reply STOP to any message from us.
• Use the unsubscribe link where one is included.
• Email support@tritanbp.co.uk and ask us to stop.

We will action it promptly and you will stop receiving marketing texts. We keep your number on a suppression list purely so that we do not message you again by mistake.

8. Your data protection rights

You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, or object to how we use it. Withdrawing consent is as easy as giving it, and does not affect anything we did lawfully beforehand. If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk. How we handle your data generally is set out in our Privacy Policy.

9. Delivery

We cannot guarantee that every message arrives. Delivery depends on your mobile network and your handset, and neither is within our control.

10. Changes

We may update these Mobile Terms. The current version will always be on this page, with the date it was last updated at the top.

11. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.